Cancellation Policies

Class Cancellations

Cancellations should be made more than 2 hours prior to your class beginning (morning or evening).  Cancellations or changes (ie. moving from in-studio to online or from one class to another class) made with less than 2 hours notice will result in loss of class.  Non-attendance without cancellation will result in loss of class and a $10 No Show fee.

Workshop/Special Class Cancellations

Cancellations should be made 48 hours prior to the start of the workshop or special class (morning or evening).  Cancellations made at least 48 hours prior to the start of the workshop or special class will receive a full refund. Cancellations made with less than 48 hours notice will be offered account credit.  No shows or cancellations made 2 hours or less from the start time will forfeit class payment.

Membership Cancellations

  • 7 day New Student - The 7 day membership begins with the first class you book (not the purchase date).  There are no refunds or transfers. Once you book your first class your membership begins with that class, whether you attend, not attend, or cancel. The membership can not be extended or renewed due to non-use.

  • 30 day New Student - The 30 day membership begins with the first class you book (not the purchase date).  There are no refunds or transfers. Once you book your first class your membership begins with that class, whether you attend, not attend, or cancel. The membership can not be extended or renewed due to non-use.

  • Monthly Unlimited - Membership requires a 3 month commitment with a 30 day cancellation notice in writing to the studio prior to the next renewal date.  This membership cannot be prorated. Should you “no show” for a class on this membership you will be charged a $10 “no show” fee. Should you cancel your membership within the 90 day commitment window you will be charged the remaining balance of the agreement. This membership includes one opportunity to freeze the membership for up to 30 days after the 90 day commitment. The freeze is available only one time per calendar year of membership. 

  • Monthly Unlimited Plus (Coming Soon) - This membership includes all of the same benefits and conditions of the Monthly Unlimited, with 1 special class included per month (Extended Practice, Myofascial Release + Yoga Nidra, or Crystal Sound Bath),  15% off any additional special class after the first free per month, 15% off workshops (guest teacher workshops, trainings), and 15 % off retail.  This membership includes one opportunity to freeze the membership for up to 30 days per 365 days.  After the freeze the membership will resume. Membership requires a 6 month commitment, with a 30 day cancellation notice in writing to the studio prior to the renewal date. The freeze is available only one time per calendar year of membership. 

  • Partner Monthly Unlimited - Membership requires a 3 month commitment with a 30 day cancellation in writing to the studio prior to the renewal date.  This membership cannot be prorated. Should either partner  “no show” for a class on this membership s/he  will be charged a $10 “no show” fee. Should you cancel the membership within the 90 day commitment window you will be charged the remaining balance of the agreement. This membership includes one opportunity to freeze the membership for up to 30 days after the 90 day commitment. The freeze is available only one time per calendar year of membership. 

  • Annual Unlimited - The annual membership begins with the first class you book (not the purchase date).  There are no refunds or transfers. Once you book your first class, your 365-day membership begins whether you attend, not attend, or cancel.  This membership includes one opportunity to freeze the membership for up to 30 days. The freeze is available only one time per calendar year of membership. 

  • Live-Streaming Classes - These classes will be held live and shared through zoom as per the posted schedule. Cancellations should be made more than 15 minutes prior to your class beginning (morning or evening).  Cancellations or changes must be made before class start time.  Non-attendance without cancellation will result in forfeit of class registration fee. No recordings will be emailed.